STRATA inside HOA and Community Management
STRATA inside HOA and community management firms. The five things costing you that cost management companies recoverable revenue every month.
Tools we work with: AppFolio, Buildium, CINC Systems, TOPS One, Vantaca
About STRATA
STRATA installs AI inside the business you already built. We work inside your existing tools (CRM, AMS, PMS, scheduling). The customers you paid for, working for you again. The hours your team lost, given back. The Revenue Audit is $5,000 to $25,000, sized to the recoverable number we find in your data.
What's costing you right now
The specific things leaking revenue in your operation.
- 01
Resident communication follow-up that was on the plan
Violation notices, ARC submissions, and resident inquiries depend on multi-touch sequences inconsistently executed across communities. Resident churn and board frustration follow. Follow-Up Automation installs the cadence.
- 02
Violation documentation across photographic and written evidence
Each violation cycle generates photos, notices, board approvals, and ledger entries. The community manager assembles by hand. Document Processing pre-stages the packets and writes structured data into the community-management system.
- 03
AR aging on assessments and special-assessment cycles
Past-due assessment chase is inconsistent across communities. Cash flow lags and board meetings turn into collection reviews. Revenue Recovery against AR produces collectible recovery without changing the legal process.
- 04
Inbound resident inquiries that go unanswered after hours
Saturday-morning maintenance request, holiday-week ARC question. The portal sits idle and the resident calls the board chair. Speed-to-Lead routing closes the gap.
- 05
Board reporting compiled by hand for monthly meetings
Financials, delinquency, open work orders, ARC pipeline, and violation status are stitched at month end across the community-management system, accounting, and email. Internal Reporting consolidates.
The Revenue Audit
Know your number before you commit to anything.
Fifteen minutes against your data. We calculate the specific dollar figure of recoverable revenue from your hoa and community management operation. The audit runs $5,000 to $25,000 depending on the depth of your business; our fee is sized to the number we find.
- 01A specific dollar figure of recoverable revenue, calculated against your own data.
- 02A diagnosis named in plain English, specific to your business.
- 03A reference conversation with another owner who has been through this.
- 04A fee sized to the number we found, or an honest answer about why this is not for you.
What we install
Six systems. Installed in sequence inside the tools you already use.
Layer 1
Revenue Recovery
Turn customers you already paid for into active revenue.
The database you already built, working for you again. No new ad spend, no new acquisition cost.
Layer 1
Speed-to-Lead
Your first call arrives before your competitor's. Every time.
The two-to-seventy-two-hour gap that costs the deal to whoever picked up first, closed in seconds.
Layer 2
Document Processing
Your team stops working through lunch.
Manual data entry that costs your team four-plus hours a week, gone. PDFs, emails, intake forms, faxes, handled.
Layer 3
Follow-Up Automation
Every lead followed up. Without you chasing your team.
The sequences you planned, but never executed at scale, run automatically against every contact.
Layer 4
Internal Reporting
Monday morning shouldn't cost you Sunday night.
Your Monday report compiled overnight. No more stitching numbers from five different tools every week.
Pre-entry
The Revenue Audit
Know your number before you commit to anything.
Fifteen minutes against your data. A specific dollar figure of recoverable revenue. $5,000 to $25,000.
Questions before you book
What owners in your industry ask first.
AppFolio, Buildium, CINC Systems, TOPS One, and Vantaca are supported right now. Ask on the audit call about your specific platform.
Layer 1 is meaningful at twenty or more communities under management. Larger portfolios get cross-community reporting that pays off faster.
No. The integration sits between the platform and the inbound channels. Managers continue in the community-management system.
Engagement under DPA; audit exports PII-minimized; production processing follows your platform security posture.
A community-management export covering AR, violations, and ARC; a recent month of resident-inquiry data; and a sample violation packet. Fifteen minutes is enough.
How we work
Three promises that govern every engagement.
The Performance Guarantee
If we don't recover more revenue than our fee inside the first 60 days, we stop billing until we do.
An Honest Answer
If the audit shows the numbers don't justify the work, we tell you on the call. We'd rather walk away than waste your time and money.
Month-to-month
The first 90 days are month-to-month. No long contract up front. Longer commitments are earned by what we deliver.
STRATA inside HOA and Community Management
Your recoverable revenue is a specific number.
We calculate it from your hoa and community management data in fifteen minutes.
Performance Guarantee. Honest answer on the call. Month-to-month.