STRATA inside Auto Repair
STRATA inside independent auto repair shops. The five things costing you that cost shops recoverable repair-order revenue every month.
Tools we work with: Mitchell 1, Tekmetric, Shopmonkey, AutoLeap, ALLDATA Manage
About STRATA
STRATA installs AI inside the business you already built. We work inside your existing tools (CRM, AMS, PMS, scheduling). The customers you paid for, working for you again. The hours your team lost, given back. The Revenue Audit is $5,000 to $25,000, sized to the recoverable number we find in your data.
What's costing you right now
The specific things leaking revenue in your operation.
- 01
Service-writeup workflow at intake
The service writer logs the customer concern, looks up the VIN, builds the estimate, gets authorization, and updates the customer mid-job. Document Processing closes the cycle inside the shop-management system.
- 02
Recommended-service follow-up after the original visit
The technician recommended a brake job, an alignment, and tires at the original visit. The customer authorized the most urgent item only. The followup sequence on the deferred items determines whether they come back to your shop or someone else.
- 03
Dormant-customer reactivation against the database
Past customers who have not returned in twelve to twenty-four months sit in the SMS unworked. Maintenance, state-inspection, and seasonal-service offers reactivate against the dormant book.
- 04
Inbound call response during peak service hours
The morning rush hits the service phone at the same time the bay is full. Calls roll to voicemail and the customer books at the chain across the street. Speed-to-Lead routing closes the gap.
- 05
Reporting on ARO (average repair order), hours per RO, and recommended-service capture rate
ARO by writer, hours billed per RO, and recommended-service authorization rate stitch from the shop-management system and the technician productivity reports.
The Revenue Audit
Know your number before you commit to anything.
Fifteen minutes against your data. We calculate the specific dollar figure of recoverable revenue from your auto repair operation. The audit runs $5,000 to $25,000 depending on the depth of your business; our fee is sized to the number we find.
- 01A specific dollar figure of recoverable revenue, calculated against your own data.
- 02A diagnosis named in plain English, specific to your business.
- 03A reference conversation with another owner who has been through this.
- 04A fee sized to the number we found, or an honest answer about why this is not for you.
What we install
Six systems. Installed in sequence inside the tools you already use.
Layer 1
Revenue Recovery
Turn customers you already paid for into active revenue.
The database you already built, working for you again. No new ad spend, no new acquisition cost.
Layer 1
Speed-to-Lead
Your first call arrives before your competitor's. Every time.
The two-to-seventy-two-hour gap that costs the deal to whoever picked up first, closed in seconds.
Layer 2
Document Processing
Your team stops working through lunch.
Manual data entry that costs your team four-plus hours a week, gone. PDFs, emails, intake forms, faxes, handled.
Layer 3
Follow-Up Automation
Every lead followed up. Without you chasing your team.
The sequences you planned, but never executed at scale, run automatically against every contact.
Layer 4
Internal Reporting
Monday morning shouldn't cost you Sunday night.
Your Monday report compiled overnight. No more stitching numbers from five different tools every week.
Pre-entry
The Revenue Audit
Know your number before you commit to anything.
Fifteen minutes against your data. A specific dollar figure of recoverable revenue. $5,000 to $25,000.
Questions before you book
What owners in your industry ask first.
Mitchell 1, Tekmetric, Shopmonkey, AutoLeap, and ALLDATA Manage. Ask on the audit call about other platforms.
Layer 1 is meaningful at four bays with monthly RO count above one hundred fifty.
No. The integration sits between the inbound channels and your shop-management system.
First cadence fires in week two; recommended-service authorization rate lifts inside the first sixty days.
A shop-management export covering ROs and customers, a recent month of inbound call data, and the recommended-service capture report. Fifteen minutes is enough.
How we work
Three promises that govern every engagement.
The Performance Guarantee
If we don't recover more revenue than our fee inside the first 60 days, we stop billing until we do.
An Honest Answer
If the audit shows the numbers don't justify the work, we tell you on the call. We'd rather walk away than waste your time and money.
Month-to-month
The first 90 days are month-to-month. No long contract up front. Longer commitments are earned by what we deliver.
STRATA inside Auto Repair
Your recoverable revenue is a specific number.
We calculate it from your auto repair data in fifteen minutes.
Performance Guarantee. Honest answer on the call. Month-to-month.